Sedgwick, a global provider of technology-enabled risk, benefits, and integrated business solutions, has launched Sidekick, a new tool that utilizes OpenAI’s GPT-4 technology to streamline insurance claims management.
According to a press release from Sedgwick, Sidekick is the first-of-its-kind application that uses GPT-4 to help adjusters more effectively analyze and evaluate claims. The tool leverages machine learning and natural language processing to quickly understand and interpret claim data, allowing adjusters to make more informed decisions about how to manage and resolve claims.
With the launch of Sidekick, Sedgwick hopes to improve efficiency and reduce errors in the claims management process, ultimately leading to better customer outcomes. The tool will be integrated into Sedgwick’s existing workflow platform, enabling adjusters to incorporate it into their daily work seamlessly.
“The launch of Sidekick represents a significant milestone for Sedgwick and the insurance industry as a whole,” said Sedgwick CEO Mike Arbour in the press release. “By leveraging OpenAI’s GPT-4 technology, we’re able to bring a new level of efficiency and accuracy to the claims management process, which ultimately benefits our customers and helps us deliver on our promise to be there when it matters most.”
Sidekick has already garnered attention from industry experts, with Morningstar reporting that the tool has “impressed industry insiders.” Other major news outlets, including Yahoo! Finance and Tullahoma News, have also covered the launch.
Overall, Sedgwick’s launch of Sidekick represents an important step forward in the insurance industry’s ongoing efforts to leverage AI and machine learning technologies to improve the claims management process. With the ability to quickly analyze and interpret complex claim data, adjusters will be better equipped to make informed decisions and resolve claims more efficiently.
