Twitter is an amazing tool for monitoring, brand protection, research, strategy and so much more: billions of bite sized snippets sharing information, sentiment and engagement across the globe. This example demonstrates how we can use Twitter to understand trends and hot issues for a critical topic – in this case “Financial Crime”. We use several techniques to search against Twitter, finding and collecting matching Tweets. Tweets are processed through our NLP engine identifying key phrases, entities and measuring sentiment. An interactive dashboard that allows our customers to zoom in on key moments, users and entities for valuable trend insights and situational awareness.