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https://www.forbes.com/sites/tonybradley/2021/02/05/zendesk-hits-1-billion-revenue-milestone-and-its-just-getting-started/?sh=332dd0a57127

Zendesk Hits $1 Billion Revenue Milestone And It's Just Getting Started

2021-02-05 00:00:00, Tony Bradley, Forbes

Content Categorization
/Business & Industrial
/Computers & Electronics/Enterprise Technology

Word Count:
848

Words/Sentence:
27

Reading Time:
5.65 min

Reading Quality:
Adept

Readability:
13th to 15th

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If Zendesk can continue to make it easy for companies to set their teams up for success, and give customers the support they want, it will continue to grow and hit new milestones beyond $1 billion in annual revenue.

With simplified plans and pricing, combined with streamlined messaging across an expanded landscape of tools and services, Zendesk hopes to continue to evolve to meet customer demand and anticipate what companies need.

For those who are not familiar with Zendesk, it is a customer relationship management (CRM) company-providing a platform and tools to enable businesses to establish and maintain relationships and manage and provide customer service.

With three base plans starting at $49 per agent per month, and two enterprise plans, it is very easy to view and understand the checklist of features and capabilities that come with each pricing tier, and choose the one that gives you what you need and fits your budget at the same time.

As impressive as that is, the company is just getting started and it recently unveiled some changes that it hopes will continue its growth and success through 2021 and beyond.

Keywords
customer relationship management, Zendesk, messaging, Zendesk Hits, WhatsApp, CRM

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