Last week we put out a post highlighting Zendesk’s PR team for the positive coverage of Zendesk’s new messaging solution. Good coverage vs. negative coverage can be easy to spot, but weighing just how positive an article is, is not as easy of a feat.

Donald Trump has been famous for his prolific tweeting since the start of his first presidential bid in 2015. He has changed the way politicians communicate with the general public, trying to sideline the “bias filter” of the media. We took a look at a year’s worth of Trump’s tweets last week as part of […]